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32nd Annual North American Cystic Fibrosis Conference

SC03--CLIN: Partnership Enhancement Program: Building Fundamental Communication Skills

Oct 17, 2018 3:30pm ‐ Oct 17, 2018 7:30pm


Establishing strong, trusting relationships is a fundamental aspect of partnering with individuals with CF and families. Participants in this course will be introduced to three practical, evidence-based skillsets: (1) Building deeper levels of trust, including the ability to explore the patient's goals and perspectives; (2) Creating more open dialogue, by asking open-ended questions, listening actively, and responding with empathy; and (3) Developing stronger partnerships in the care process through goal-setting conversations. The course consists of short presentations and small-group breakout sessions led by trained facilitators. Participants will strengthen their communication competencies by receiving individualized feedback as they apply new skills and practice effective communication approaches. Participants will create a plan for implementing fundamental, relationship-centered skills upon returning to their clinical environments.

Learning Objectives:

  • Describe the components and evidence supporting communication skills, with links to information specific to the CF care experience.
  • Identify strategies for enhanced communication between clinical care teams and individuals with CF, with an emphasis on building trust and setting goals to empower individuals with CF and their families to become active partners in care.
  • Practice communication skills and receive guided feedback from small group facilitators and create a simple plan to strengthen communication in your own clinical setting.

Short Course Speaker(s):

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